Privacy Policy

Effective Date: 15/10/25

At Etest Systems, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, secure, and retain your personal information when you visit our website www.etestsystems.co.uk or use our services. Please read this Privacy Policy carefully to understand how we handle your personal data.

1. Information We Collect

We may collect the following types of personal information from you when you interact with our Site:

Personal Identification Information: Name, email address, phone number, mailing address, or other similar contact information.

Usage Data: Information about how you interact with our Site, such as your IP address, browser type, device information, pages visited, time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar technologies to track your usage of the Site.

Communication Data: Records of any communication you send to us, including customer support inquiries or feedback.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and improve our services: To operate, maintain, and enhance the functionality of the Site.
To communicate with you: To respond to your inquiries, provide customer support, or send promotional offers (with your consent where necessary).
To personalise your experience: To tailor content, advertising, and promotions based on your preferences and interactions.
To comply with legal obligations: To fulfil legal and regulatory requirements and respond to lawful requests.

3. Sharing Your Information

We may share your personal information in the following situations:

Service Providers: With trusted third parties who assist us with functions such as payment processing, email communication, and website hosting.
Legal Compliance: To comply with legal obligations, such as responding to a subpoena, court order, or legal process, or when disclosure is necessary to protect our rights or prevent harm.
Other Sharing: With your consent or when necessary for the purpose for which the data was collected.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, access control, and regular security assessments.
However, please note that no method of transmitting data over the internet or storing data electronically is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will securely delete or anonymise it in accordance with legal requirements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixel tags, and device identifiers) to improve your browsing experience.

6.1. What Are Cookies?

Cookies are small files placed on your device that help us recognise you, remember your preferences, and analyse how you use our Site.

6.2. Types of Cookies We Use

Essential Cookies: Enable core site functionality.
Performance Cookies: Help us understand how users interact with our Site.
Functional Cookies: Store your preferences for a more personalised experience.
Targeting/Advertising Cookies: Deliver relevant ads and measure campaign performance.
Social Media Cookies: Allow content sharing and track engagement via third-party platforms.

6.3. Managing Your Cookie Preferences

Most browsers allow you to manage cookies — to accept, block, or delete them. You can adjust your preferences in your browser’s settings or via our cookie banner.

6.4. Consent to Cookies

By continuing to use our Site, you consent to our use of cookies as described in this policy. If you disable cookies, some features of the Site may not function properly.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data under certain conditions.
Objection: Object to processing for specific purposes (e.g., direct marketing).
Portability: Request your data in a structured, machine-readable format.
Withdrawal of Consent: Withdraw consent for processing at any time.

To exercise your rights, please contact us at info@etestsystems.co.uk. We will respond in accordance with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
If significant changes occur, we may notify you by email or a notice on our homepage.

9. Children’s Privacy and Child Safety (GDPR Compliance)

At Etest Systems, we take child privacy seriously.

If our clients provide us with photos, videos, or content featuring children for use on websites or marketing materials, we require confirmation that appropriate parental or guardian consent has been obtained.

9.1. Client-Provided Content Involving Children

Clients must ensure they have:

Explicit, informed, and verifiable parental or guardian consent for the use of any child’s image or likeness.
Consent specifying how and where the content will be used.

9.2. Removal of Content

If a parent or guardian withdraws consent, we will take immediate steps to remove the content from all applicable platforms. Clients are responsible for ensuring deletion on their own channels.

Contact Us

If you have any questions or wish to exercise your data rights, please contact us at:

Etest Systems
21B Wolversdene Road,
Andover Hants SP10 2AY,
United Kingdom

+44 (0)1264 358700
info@etestsystems.co.uk
www.etestsystems.co.uk

Last Updated: 15/10/25